How long does shipping take?

Because the items are made to order, please allow up to two weeks depending on the item. However, items are usually shipped within one week.


How much would you charge for a custom outfit?

It depends on the outfit. The starting price for the cost of labor is $20. The remaining balance is to be determined by the cost of materials needed for the outfit and the time it takes to be created.


Can outfits be changed to certain colors?

Yes. The outfits are made to your liking. Any request for a color or size alteration can be done.


Do you do bulk orders?

No. Three is the maximum amount of the same outfit that you can purchase per order with the exception of items from the Dipped in Melanin Collection; you are able to purchase as many as you’d like.


Do you make men’s clothing?

As of right now, no. However, there are a few unisex items listed.


How do I track the status of my order?

Once the order has been shipped, you will receive a confirmation email with a tracking number.


Do I have to order online?

No. If you feel more comfortable picking up, you are welcome to.


Do you have a boutique?

As of right now, no. There’s just an online store. 

(www.theretellcloset.com)


What is your refund policy?

(No Refund, Exchange Only) All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. You may contact us within 120 days from the purchase date if you wish to exchange your purchase for a product of equal or lesser value. If you choose to exchange you purchase for an item of lesser value, there will be no refund for the difference in price.